Receivables Management Association of Canada Inc.

Lindsay Kirk

Lindsay Kirk - President

Lindsay Kirk is a creditors' rights lawyer with 15+ years' experience. Lindsay is called to the Bar in Ontario and has appeared at all levels of court in the province. Lindsay is currently Associate Director, Legal Services with Canaccede Financial Group Ltd., a founding member of the RMA, having previously worked as a Bankruptcy and Insolvency and Commercial Litigation Lawyer for a mid-size firm. Lindsay manages internal and external legal programs across the country in various asset classes from unsecured loans to secured auto recovery efforts, and advocates on behalf of a variety of stakeholders in the marketplace.

Lindsay has been a board member of the RMA since 2018 and was elected as the first female President of the association in 2022.

Kevin Pretty

Kevin Pretty

Kevin is currently a Strategic Account Executive with Equifax Canada Co. Kevin’s experience spans more than 20+ years in the credit bureau industry servicing all industry verticals both in Canada and the US. Kevin’s experience lies in helping customers in the financial and collection industries to solve problems and grow their businesses. Kevin’s expertise lies in his customer solutions in data analytics, fraud, collections, consumer and commercial risk management.

Anthony Sabatelli

Anthony Sabatelli

A credit and collections professional carrying a wealth of experience of over 23 years in the collections and receivables industry. Specializing in accounts receivable management, vendor performance management and various strategic operational roles.

In his current role with Rogers Communications Canada he is responsible for Vendor Performance Management and Vendor Compliance to Corporate Policy. Overseeing a performance team who manage the performance of 21 vendors in both Collection Agency and Cable Field Services portfolios, coupled with the execution and alignment of company strategic objectives in the collection and bad debt arenas.

He possesses the innovative ability to identify opportunities for program improvement and consistently increases KBI performance YoY.

He has effectively developed performance scorecards to strategically measure vendor performance while stimulating a highly competitive environment to drive the maximum level of success.

Anthony also carries extensive experience in RFP build and execution, contract negotiations, budget compilation, distressed debt sales and negotiation.

Jason Rolfe

Jason Rolfe

Jason has been actively working in the accounts receivables management industry for the past 13 years, having worked for 2 debt buyers and 2 collection agencies. His roles have touched on various functions, including operations, sales & marketing, reporting & analytics, portfolio underwriting, and agency management.

Jason currently serves on the board for the Credit Institute of Canada, Southwestern Ontario chapter looking after communications and membership, and has previously been involved with the Receivables Management Association of Canada board and also ran numerous informational webinars for the RMA membership and assisted in the organization of the annual conference.

Most recently, Jason has been working for Commercial Credit Adjusters, leading the Ontario operations for the Winnipeg based organization.

Calista Gall

Calista Gall

Calista, currently Director, Financial Services at TransUnion, has spent over 20 years in the credit information and analytics industries, at Citigroup, Datawatch (formerly Angoss Software) and Equifax Canada, primarily in a sale and account management roles. She thrives on finding solutions to business issues through the use of applied data and analytics. Calista has vast experience within the credit and collections industries, providing consultation on measurement backed strategies that improve performance across the customer lifecycle.

Mark Daprato

Mark Daprato

Starting as Chief Marketing Officer and now, as Chief Commercial Officer at Canaccede Financial Group, Mark oversees revenue generation, agency and delinquency management, and marketing. Mark has over 25 years of experience in marketing, brand management, operational leadership and executive advisory roles. Most notably, he has held senior positions as Chief Marketing Officer and later, Executive Vice President, General Manager at SHOP.CA, Cara Operations, as Vice President of Marketing and Business Development, Rogers Wireless, Telus and led advertising development for numerous businesses at ad agencies, Taxi and Young & Rubicam. Mark has a BA (Hons) from Queen's University.

Michael Ohler

Michael Ohler

Michael is Vice President, Sales & Business Development at LM Credit Inc. and FSI Financial.

Michael is responsible for the continued growth and development of our lending products and services throughout Canada. Michael has been in the Credit and Collections Industry since the mid 1990’s providing debt recovery products and services to various lenders. He has a vast array of experience and knowledge in business, sales, marketing, lending and Creditor’s Rights Law.

Michael has a passion for sales and enjoys networking, building relationships, sourcing new work, forming strategic alliances and business development. Michael works very closely with several large Banks and Financial Institutions, as well as companies that provide debt recovery services. He attends various Credit Associations and Conferences frequently and is also on the Board of Directors for the Credit Institute of Canada, Southwest Chapter.

Jim Shaw

Jim Shaw

Jim Shaw | President, EOS Canada Inc. Jim Shaw joined EOS in 2013 as Chief Operating Officer and was tasked with its turnaround and growth. Jim brings over 29 years of experience in the Accounts Receivable Outsourcing Industry. He has extensive experience in all sectors of accounts receivable management. His long-standing interest in accounts receivable management propelled him to serve as President of the Ontario Society of Collection Agencies (O.S.C.A.), a not-for-profit group comprised of many of the top Canadian agencies and focused on education, marketing and legislative issues affecting the risk management market in Canada. Jim has extensive experience managing both first and third-party operations, serving Canadian and US clients from onshore, near-shore and offshore contact centers.

Resume details: President, EOS Canada, August 2018 – Present Chief Operating Officer, EOS Canada, November 2013 – August 2018 Senior Vice President & Country Manager, Iqor Canada Ltd, March 2005 – 2013 Vice President, National Operations, Nordon Collections Network, March 2001 – March 2005 Past President, Ontario Society of Collection Agencies

Jordan W. Charness

Jordan W. Charness

Charness Charness and Charness D.C.S., B.A., L.L.L., Barrister and Solicitor, Senior Partner Listed in Canadian Who’s Who, he has been practicing law since 1985. Now senior partner of one of Canada’s oldest law firms, Charness Charness and Charness LLP founded by his grandfather in 1925. The firm is proud to be a creditors rights law firm that specializes in recovering both secured and unsecured debt. Based in Quebec, the firm provides legal services right across Canada and employs lawyers licensed to practice in every province in the country.

He has experience on the boards of several institutions and currently is serving as a Member of the Board of the Shriners Hospital for Children where he is vice chair of Finance.

Often called upon to speak to small and large groups, Mr. Charness explains the law in a way that you can understand. His method was perfected during more than 18 years of giving legal advice live on a weekly basis on Montreal’s top radio stations. He was on air legal analyst appearing live at the anchor desk of both CBC and CTV television. For 21 years he wrote a weekly column in The Montreal Gazette, Canada’s oldest daily newspaper and is the author of hundreds of published articles and a bestselling book.

He is also a pilot of his Piper Warrior, Motorcyclist, Boater and Sports Car enthusiast driving a Corvette Grand Sport when Montreal weather allows!

Jay Millson

Jayson (Jay) Millson is Co-Founder and Chief Executive Officer at Your Voice Global Technologies Inc. headquartered in the city of Barrie, Ontario, Canada.

Jay has over 26 years of experience in both debt collection and unified/multi-channel communication technologies. His experience further spans into the areas of data management and analytics, insight driven strategy and optimization, automated communication, self-service optimization, and workforce effectiveness.

Throughout his career, and within his present role, Jay has maintained his relationships within the accounts receivable industry through collection agencies, legal firms, their respective clients and industry related organizations, by developing and supporting key technologies used to communicate with consumers across the entire customer lifecycle.

Jay is an active member of the CWTA {Canadian Wireless & Telecommunications Association) MCC (Mobile Content Council).

Dave Cochrane

Dave Cochrane

Dave is currently the Director of Operations, FCT Default Solutions. Dave’s career spans more than 20+ years in the collections and recovery industry in various senior leadership positions. Dave’s expertise lies in helping clients identify and maximize recoveries in all collection verticals with proven successes in vendor management, process improvement, and driving profitable growth for all stakeholders. Dave’s passion is motivating and managing suppliers towards achieving extraordinary results while protecting client brands and maintaining a professional reputation in the credit and collections industry. Dave’s past experience as Director of Legal recoveries and registrations with a large Canadian debt buyer combined with his current role overseeing insolvency processing and recoveries makes him an educated and engaged fit for the RMA. He brings to the board deep knowledge of the credit and collection industry and strong relationships in the market place to help grow attendance and encourage membership throughout Canada. In his downtime Dave volunteers as a trainer for the St.Thomas Minor Hockey program and enjoys; golfing, talking sports, and spending time with his wife and two boys.

Tony Pampena

Tony Pampena is a seasoned Executive who has displayed an incredible passion and commitment to the receivable industry for the past 25 years. Tony is responsible for all areas of CBV’s Purchase Division both internally & externally. Tony’s experience falls in all areas of the Receivable Management including Operations & Business Development. His pragmatic management style has been his greatest strength and can be characterized as an outside the box thinker who challenges the status quo. Winning is everything. Tony has been married for 24 years and is a father of 2. Tony’s industry knowledge and attention to detail will make him a great value to our board.

Frank Bodzay

Frank Bodzay

Frank Bodzay serves as Québec Regional Director at PRA Group Canada Inc. Frank has 20 years of experience in the Canadian accounts receivable management field specializing in pre-post delinquency management strategies including Debt sale collection practices within the Province of Québec. Throughout his career Frank has demonstrated his ability to successfully engage with his team members, peers and governing bodies in order to provide best in class service. Frank is directly responsible for overall operations in the Québec region and remains an active advocate supporting Fair debt practices, customer experience and regulatory compliance.

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