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Leading the Future of
Receivables Management in Canada

Who We Are

The Receivables Management Association of Canada (RMA Canada) is dedicated to strengthening the accounts receivable industry by enhancing public and government perceptions, advocating for national standards, and fostering professional development. As a central voice for the industry, RMA Canada represents a diverse membership, including credit grantors, financial institutions, telecommunications, retail, utilities, government bodies, law firms, debt buyers and sellers, collection agencies, and regional ARM associations.

 

RMA Canada promotes industry excellence through education, roundtable discussions, and annual meetings, providing members with valuable networking opportunities and access to industry experts. The association also serves as a knowledge hub, sharing best practices, professional insights, and the latest industry trends.

 

Membership in RMA Canada offers professionals a powerful platform to influence industry regulations, engage with government bodies, and expand their professional networks. Through advocacy, education, and collaboration, RMA Canada works to elevate the Canadian Accounts Receivable Management (ARM) industry, both nationally and internationally.

Our Beliefs

At RMA Canada, we believe in fostering a strong, ethical, and professional receivables management industry that upholds the highest standards of integrity, transparency, and accountability. We are committed to advocating for our members, promoting fair and responsible business practices, and working collaboratively with government and industry stakeholders to shape policies that benefit the sector.

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We believe that education, certification, and industry standards are essential to driving excellence and credibility in the accounts receivable management field. By providing a platform for knowledge-sharing, professional development, and networking, we empower our members to succeed in an evolving industry landscape.

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Above all, we believe in the power of a united industry voice—one that represents the diverse interests of our members while advancing the growth and sustainability of the receivables management sector across Canada.

 Mission

The Receivables Management Association of Canada (RMA Canada) is committed to uniting and advocating for professionals within the receivables management industry. Through collaboration, education, and engagement with regulatory bodies, we set industry standards, promote ethical practices, and support the growth and success of our members across Canada.

Vision

To be the leading national association representing the receivables management industry, fostering professional excellence, advocating for industry-wide standards, and ensuring a unified voice that extends into every province and territory.

Values

  • Integrity – We uphold the highest ethical standards, ensuring fairness, accountability, and trust within the industry.

  • Advocacy – We champion the interests of our members by engaging with authoritative bodies to shape policies and regulations.

  • Collaboration – We foster a strong, supportive community by bringing together diverse professionals to share knowledge and best practices.

  • Excellence – We promote professionalism and industry standards that elevate the credibility and effectiveness of our members.

  • Inclusivity – We recognize and respect the unique needs of our members while supporting shared industry goals.

By The Numbers

Explore the key statistics and insights that reflect the impact of RMA Canada's initiatives and the collective strength of our membership in advancing the receivables management industry.

300+

Active

Members

14

Years

of Advocacy

26

Scholarships Awarded

98%

Member Satisfaction Rate

Land Acknowledgement

The Receivables Management Association of Canada (RMA Canada) acknowledges that our office, located in Cambridge, Ontario, is situated on the traditional territory of the Haudenosaunee, Anishinaabe, and Neutral Peoples. This land is part of the Haldimand Tract, which was granted to the Six Nations of the Grand River and remains home to many diverse First Nations, Inuit, and Métis peoples today.

 

We also recognize that our members live and work on the traditional territories of Indigenous Peoples across Canada. We honour their histories, cultures, and ongoing contributions to the land and communities we serve. As an organization, we are committed to listening, learning, and fostering meaningful relationships that support reconciliation and the advancement of Indigenous communities nationwide.

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